Dental laboratories work as the invisible link between the dentist and the patient. The dentist expects precise work, within the agreed delivery time, with minimal communication friction. AI agents automate order and communication flows so technicians can focus on their craft.
Order Processing and Delivery Management
An AI agent manages the order flow: upon receipt of a new order (crown, bridge, prosthesis, aligner) the system automatically sends a confirmation to the dentist with the receipt date, planned delivery date, and the name of the responsible technician. For special instructions or missing information (shade code, material preference, X-ray) the system immediately sends a request for completion.
- Order confirmation: receipt, planned delivery date, responsible technician
- Completion request: immediately upon missing information
- Progress update: halfway through for complex restorations
- Delivery notification: day before delivery with any instructions
Quality Assurance and Remake Communication
Remake work is costly in time and materials. An AI agent manages remake communication: when a return occurs (restoration doesn't fit, color is wrong, patient objects) the system automatically records the reason, the responsible technician, and the priority. The dentist immediately receives a confirmation with the expected remake timeline. After the remake the cause is automatically recorded — so patterns in remake requests become visible.
- Return registration: reason, responsible, priority
- Remake confirmation: immediately to dentist with remake timeline
- Cause analysis: flag recurring remake problems
- Quality report: monthly overview of remake percentage per restoration type
Invoicing and Payment Management
Dental laboratories often work with monthly collective invoices per practice. An AI agent manages the invoicing process: at the end of the month the system automatically generates a specified invoice per dental practice with all work performed, material costs, and applied rates. When the payment deadline is exceeded the system automatically sends a friendly reminder.
Match-AI implements AI agents for dental laboratories, orthodontic labs, CAD/CAM milling centers, implant laboratories, and dental prosthetic practices that want to automate their order flow and dentist communication.
Klaar om Mario te implementeren?
Ontdek hoe Mario jouw business kan transformeren met intelligente automation. Plan een persoonlijk gesprek om de mogelijkheden te bespreken.
Plan een gesprek
