Physiotherapy practices and paramedical care providers operate in a sector where the therapeutic relationship and continuity of care are central, but where administrative burdens — appointment management, billing processing, reporting — increasingly claim time from the therapist. AI agents automate the administrative and communication flows so therapists can fully focus on delivering care.
Appointment Management and No-Show Reduction
An AI agent manages the appointment flow: patients can schedule, reschedule, or cancel appointments 24/7 via the website, app, or WhatsApp. The system automatically sends reminders 48h and 2h before the appointment. When an appointment is cancelled less than 24 hours in advance the system automatically contacts the waitlist to fill the freed spot.
- 24/7 online booking: via website, app, or WhatsApp
- Reminder: automatically 48h and 2h before appointment
- Waitlist filling: automatically with last-minute cancellation
- Series booking: automatically for treatment trajectories
Billing Automation and Reimbursement Monitoring
Billing processing in paramedical care is complex. An AI agent manages the billing flow: after every treatment the system automatically generates the claim based on the treatment code and the patient's insurance details. The system monitors reimbursement limits per patient per insurer and sends an alert when a patient is approaching their reimbursement limit.
- Claim generation: automatically after every treatment
- Insurance check: automatically at intake
- Reimbursement monitoring: alert when limit is approaching
- Patient co-payment invoicing: automatically when limit is exceeded
Patient Communication and Treatment Progress
Patients want insight into their recovery progress. An AI agent supports patient communication: after completing a treatment trajectory the patient receives a summary of achieved goals and recommendations for independently continuing exercises. For chronic patients with periodic treatment the system automatically sends a reactivation reminder when it is time for a new treatment period.
Match-AI implements AI agents for physiotherapy practices, occupational therapists, exercise therapists, manual therapists, sports physiotherapists, pediatric physiotherapists, and combined paramedical practices that want to automate their appointment management, therapy compliance monitoring, and billing processing.
Klaar om Mario te implementeren?
Ontdek hoe Mario jouw business kan transformeren met intelligente automation. Plan een persoonlijk gesprek om de mogelijkheden te bespreken.
Plan een gesprek
