Sports masseurs, manual therapists, and acupuncturists are mostly solo practices or small clinics where the practitioner themselves must also manage the schedule, patient communication, treatment registration, and invoicing. AI agents automate the schedule management, patient communication, and treatment registration flows.
Schedule Management and Self-Service Planning
An AI agent manages the schedule flow: patients plan their own online appointments via a self-service portal available 24/7. The system automatically checks availability and automatically confirms the appointment. Reminders are automatically sent at 48h and 24h in advance. Cancellations and reschedules are automatically processed and freed time is automatically offered to waiting list patients.
- Online planning: automatically 24/7 via self-service portal
- Confirmation: automatically via SMS/WhatsApp/email
- Reminder: automatically 48h and 24h in advance
- Waiting list: automatically filled on cancellation
Treatment Registration and File Management
Treatment registration and file management are essential for therapy practices for quality and care continuity. An AI agent manages the file flow: treatment reports are automatically generated based on structured input by the therapist. SOAP notes are automatically saved in the patient file.
- Treatment report: automatically generated after input
- SOAP note: automatically saved in file
- Progress: automatically monitored per treatment plan
- Referral: automatically created when referring
Invoicing and Insurance Claims
Invoicing and insurance claims are operationally intensive for therapy practices. An AI agent manages the invoice flow: invoices are automatically generated after each treatment. Claims with supplementary insurance are automatically submitted to relevant insurers.
Match-AI implements AI agents for sports masseurs, manual therapists, acupuncturists, osteopaths, chiropractors, Rolfing therapists, craniosacral therapists, and combined therapy practices that want to automate their schedule management, patient communication, and treatment registration.
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