
Mediators and conflict mediators operate in a sector where process quality is crucial. The administrative burden includes case registration, correspondence with all parties, planning coordination, reporting, invoicing, and progress monitoring. AI agents automate all these flows so the mediator can fully focus on the mediation process itself.
Case Management and Party Registration
An AI agent manages the case flow: for each new mediation request a structured case is automatically created with party information, the conflict subject, relevant documents, and expected duration. Parties are automatically informed about the process, the expected steps, and their rights and obligations in the mediation process.
- Case creation: automatically for each new mediation request
- Party information: automatically requested and registered
- Conflict categorization: automatically by type and complexity
- Expectation management: automatically communicated to parties
Session Planning and Party Coordination
Planning coordination in mediations is complex — multiple parties, sometimes with lawyers, must find a mutually available time. An AI agent manages the planning flow: the system automatically sends an availability poll to all involved parties, analyzes the responses, and automatically proposes optimal session times.
- Availability poll: automatically sent to all parties
- Session proposal: automatically based on availability analysis
- Confirmation: automatically upon agreement of all parties
- Reminder: automatically for each planned session
Reporting and Agreement Documentation
Reporting after mediation sessions and drafting settlement agreements for successful mediations is time-consuming. An AI agent supports the reporting flow: based on the meeting notes entered by the mediator the system automatically generates a structured session report.
Match-AI implements AI agents for independent mediators, mediation bureaus, employment law advisors, HR mediators, family mediators, business conflict mediators, and combined mediation and legal advice organizations that want to automate their case management, planning coordination, and progress monitoring.
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