01
Complaint/appointment intake
Collect the animal, complaint, duration, behaviour, photos and urgency signals.
AI colleague for veterinarians
The assistant gets the right information immediately.
An AI colleague that structures complaints, appointment questions and aftercare information before the assistant or veterinarian gets to work.
Veterinarians
EERSTE PILOT
Appointment intake with complete complaint information.
The assistant gets the right information immediately, without asking all the basic questions again.
More complete intake
Less pressure on the front desk
Faster human triage where needed
Inbox clearerRequest finisherQuote preparerFile trackerLead followerPlanning preparerFeedback translatorTeam knowledge baseReport makerProduction assistant
THE HOOK
Sell on the work that keeps piling up.
Your AI colleague can do a lot. In the first 2 weeks we teach it the work that keeps piling up every week: completing requests, tracking files, following up leads, preparing quotes or supporting production.
After that it grows into new tasks. Industries are examples; the real entry point is the workflow that keeps stalling.
WORKFLOWS THAT COST MONEY OR TIME
Where this AI colleague takes work off your hands
This page focuses on recurring work. No generic AI promise, but concrete tasks that return every week and become measurable fast.
02
Vaccination reminders
Remind customers in time about vaccinations or check-ups.
03
Aftercare after treatment
Send approved aftercare information and collect questions.
04
Urgent questions to a human
Pass on urgent signals directly according to practice rules.
05
Frequently asked questions
Answer practical questions about appointments, preparation and opening hours.
06
Summarise front desk questions
Turn loose questions into clear actions for the assistant.
WHY THIS MATTERS COMMERCIALLY
Not another tool. A colleague that preps the work for your team.
Most companies lose time not to one big task, but to dozens of half-finished questions: incomplete requests, loose emails, forgotten documents, feedback without an owner and leads that get followed up too late.
More complete intake
Measurable in less back-and-forth, faster follow-up and better handover to the person doing the work.
Less pressure on the front desk
Measurable in less back-and-forth, faster follow-up and better handover to the person doing the work.
Faster human triage where needed
Measurable in less back-and-forth, faster follow-up and better handover to the person doing the work.
BEFORE MATCH-AI
Work arrives half finished.
- • emails, WhatsApps and forms are scattered
- • someone has to keep asking the same basic questions
- • important information is missing when you want to plan or quote
- • follow-up depends on who happens to have time
AFTER MATCH-AI
Your AI colleague makes the work transferable.
- • a request or report is summarised automatically
- • missing information is requested
- • next action, owner and priority are proposed
- • your team stays in control and approves the important steps
FIRST 2 WEEKS
We do not build everything at once. We take one recurring workflow live.
01
Choose the workflow
Appointment intake with complete complaint information.
02
Learn the rules
Which questions does the agent ask, where does it stop and when does it go to a human?
03
Connect the input
Email, form, Telegram, Drive, CRM or existing customer documents.
04
Live with oversight
First version at work, with a clear feedback loop for improvement.
SAMPLE OUTPUT
Your team gets a work briefing, not chatbot talk.
A good AI colleague does not send a long answer. It delivers a usable handover that someone can act on straight away.
// Veterinarians
Summary: The assistant gets the right information immediately, without asking all the basic questions again.
Missing info: planning, budget, contact person, attachments
Suggested action: create a task, request the missing info and route it to the owner
Needs a human for: pricing agreements, exceptions and substantive judgement
Keep building
Pages that follow on logically from this workflow.
These internal links connect AI agents, workflow automation and process automation. Visitors choose faster and search engines understand better which pages belong to the same AI colleague cluster.
Frequently asked questions
Quick answers to the main questions.
Does the agent give veterinary advice?
No. It collects information and routes medical or urgent questions to the practice.
Can it collect photos?
Yes, for the file and preparation. Diagnosis remains with the veterinarian.
Best pilot?
Appointment intake with complete complaint information.
THE PEOPLE BEHIND MATCH-AI
You work with people, not with an anonymous dashboard
Match-AI is a team of co-owners with a background in sales, marketing, finance and technology, supported by specialists in support and marketing. Every project gets a dedicated contact person who thinks along about process, adoption and results.
Peter van de Groep
Commercial contact at Match-AI
YOUR CONTACT
Which workflow costs your team too much time every week?
Book an intake. Together we choose the first pilot and define what the AI colleague must deliver.