Complaint/appointment intake
Collect the animal, complaint, duration, behaviour, photos and urgency signals.
AI colleague for veterinarians
The assistant gets the right information immediately.
An AI colleague that structures complaints, appointment questions and aftercare information before the assistant or veterinarian gets to work.
Veterinarians
FIRST PILOT
Appointment intake with complete complaint information.
More complete intake
Less pressure on the front desk
Faster human triage where needed
Match-AI
One place where your systems, your team and your AI colleagues come together.
Connect
Your systems talk to each other: email, calendar, CRM and accounting. You replace nothing.
Automate
Recurring work runs by itself. You approve the important steps.
Collaborate
Your team and your AI colleagues work in the same files, with one shared memory.
TASKS YOU HAND OVER
Where you hand over work right away
Concrete tasks that return every week and are quick to measure.
Vaccination reminders
Remind customers in time about vaccinations or check-ups.
Aftercare after treatment
Send approved aftercare information and collect questions.
Urgent questions to a human
Pass on urgent signals directly according to practice rules.
Frequently asked questions
Answer practical questions about appointments, preparation and opening hours.
Summarise front desk questions
Turn loose questions into clear actions for the assistant.
WHY MATCH-AI
No more work stuck between your tools.
A request in your email, an appointment in WhatsApp, a figure in Excel: someone retypes it or asks about it. In Match-AI nobody has to.
Match-AI
Outlook
Anne-Marit
Exact
HubSpot
Agenda
Tijn
Excel
WhatsApp
Cyrill
Karel
Frits
Henk4-WEEK APPROACH
We do not build everything at once. We take one recurring workflow live.
- 01
Choose the process
Together we choose the first process: recurring, well scoped and easy to measure.
- 02
Connect your systems
Email, forms, CRM, Drive and your existing documents are connected.
- 03
Automate the steps
Together we set the rules: what runs by itself and when it goes to a human.
- 04
Collaborate, with control
You stay in control: sensitive steps ask for your approval first.
Frequently asked questions
Quick answers to the main questions.
Does the agent give veterinary advice?+
No. It collects information and routes medical or urgent questions to the practice.
Can it collect photos?+
Yes, for the file and preparation. Diagnosis remains with the veterinarian.
Peter van de Groep
Commercial contact at Match-AI
YOUR CONTACT
Which workflow costs your team too much time every week?
Book an intake. Together we choose the first process and make clear what it delivers for you.