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AI colleague for healthcare practices

The front desk gets less repetition. Patients get clarity faster.

An AI colleague that structures intake, appointment preparation and practical questions. Without taking over medical advice.

Physiotherapy practices, dental practices and healthcare practices on Match-AI
Physiotherapy practices, dental practices and healthcare practices

FIRST PILOT

Patient question to the right next step.

Fewer repeat questions
Better appointment preparation
Clear escalation to a human

Match-AI

One place where your systems, your team and your AI colleagues come together.

  1. Connect

    Your systems talk to each other: email, calendar, CRM and accounting. You replace nothing.

  2. Automate

    Recurring work runs by itself. You approve the important steps.

  3. Collaborate

    Your team and your AI colleagues work in the same files, with one shared memory.

TASKS YOU HAND OVER

Where you hand over work right away

Concrete tasks that return every week and are quick to measure.

01

New patient intake

Collect practical details, the reason for the visit and preferences.

02

Frequently asked questions

Answer opening hours, preparation, documents and practical questions.

03

Appointment preparation

Collect the information needed before the appointment.

04

No-show follow-up

Send reminders and follow-up according to practice rules.

05

Send aftercare information

Share general aftercare instructions approved by the practice.

06

Sort front desk questions

Route questions to appointments, administration, urgent cases or human follow-up.

WHY MATCH-AI

No more work stuck between your tools.

A request in your email, an appointment in WhatsApp, a figure in Excel: someone retypes it or asks about it. In Match-AI nobody has to.

4-WEEK APPROACH

We do not build everything at once. We take one recurring workflow live.

  1. 01

    Choose the process

    Together we choose the first process: recurring, well scoped and easy to measure.

  2. 02

    Connect your systems

    Email, forms, CRM, Drive and your existing documents are connected.

  3. 03

    Automate the steps

    Together we set the rules: what runs by itself and when it goes to a human.

  4. 04

    Collaborate, with control

    You stay in control: sensitive steps ask for your approval first.

Frequently asked questions

Quick answers to the main questions.

Does the agent give medical advice?+
No. It only provides practical information and routes substantive or medical questions to a person.
Can it recognise urgent cases?+
Based on your rules, it can direct people straight to a call or human triage.
Peter van de Groep, commercial contact at Match-AI

Peter van de Groep

Commercial contact at Match-AI

YOUR CONTACT

Which workflow costs your team too much time every week?

Book an intake. Together we choose the first process and make clear what it delivers for you.