Customer questions and inbox
Recurring questions are answered and urgent messages are set aside.
AI for SMEs
AI for SMEs: start small, working quickly.
SMEs do not need a forty-page AI strategy. They need someone who takes over one process that is currently left lying, and then grows from there.
SMEs in the Netherlands
FIRST PILOT
Start with the process where information is left lying most often: incoming requests, customer follow-up or administrative preparation.
Start with one process that costs time every week, not with an AI programme for the whole company.
Built for companies without an IT department
After 4 weeks of onboarding, you decide
No new software to learn
Match-AI
One place where your systems, your team and your AI colleagues come together.
Connect
Your systems talk to each other: email, calendar, CRM and accounting. You replace nothing.
Automate
Recurring work runs by itself. You approve the important steps.
Collaborate
Your team and your AI colleagues work in the same files, with one shared memory.
TASKS YOU HAND OVER
Where you hand over work right away
Concrete tasks that return every week and are quick to measure.
Lead follow-up
New and older leads get a suggested next step with the right context.
Quote preparation
Information from email, conversations and earlier quotes is collected into a draft.
Administration
Documents, entries and outstanding items are prepared for review.
Planning and work preparation
Requests, material questions and appointments are completed before planning sees them.
Reporting
Weekly and monthly reports are prepared from the systems you already use.
WHY MATCH-AI
No more work stuck between your tools.
A request in your email, an appointment in WhatsApp, a figure in Excel: someone retypes it or asks about it. In Match-AI nobody has to.
Match-AI
Outlook
Anne-Marit
Exact
HubSpot
Agenda
Tijn
Excel
WhatsApp
Cyrill
Karel
Frits
Henk4-WEEK APPROACH
We do not build everything at once. We take one recurring workflow live.
- 01
Choose the process
Together we choose the first process: recurring, well scoped and easy to measure.
- 02
Connect your systems
Email, forms, CRM, Drive and your existing documents are connected.
- 03
Automate the steps
Together we set the rules: what runs by itself and when it goes to a human.
- 04
Collaborate, with control
You stay in control: sensitive steps ask for your approval first.
Why an AI colleague fits better than an AI project
A project has a beginning and an end. Recurring work does not, and that is exactly the difference.
A project ends, the work does not
After a project someone has to keep maintaining it. An AI colleague is an ongoing service: we keep it working and expand it when your processes change.
Small teams have no implementation team
That is why we deliver working software rather than a manual. The people who do the process today only need to check and adjust.
One process proves itself faster than a programme
After a 4-week onboarding period you know what it delivers and decide whether to continue. That is a smaller gamble than a programme of months whose outcome only becomes visible late.
Frequently asked questions
Quick answers to the main questions.
Is AI suitable for SMEs?+
Yes, especially for SMEs. Small teams have no room for large projects but plenty of recurring work. An AI colleague that takes over one process delivers faster there than a multi-year programme.
We have no IT department. Is that a problem?+
That is more the rule than the exception among our customers. We work with the systems you have, set up the controls and stay responsible for how it works and for adjustments.
What does AI cost for an SME?+
No large upfront project fee: you start with a 4-week onboarding period at a rate we agree with you in advance, onboarding your AI colleague together with us on one process. Afterwards you decide whether to extend the trial and expand.
Do I need an AI strategy first?+
Not as a goal in itself. A strategy without a working process changes nothing. We start with the process and use that experience afterwards to decide what logically follows.
Where do SMEs usually start?+
With the inbox, lead follow-up or administrative preparation. Those are processes that come back every week, involve a lot of scattered information and are immediately noticeable when they stop.
How many processes can one AI colleague handle?+
We start with one and expand monthly. How many fit depends on the volume and on how many exceptions there are; we decide that together based on what is running.
Peter van de Groep
Commercial contact at Match-AI
YOUR CONTACT
Which workflow costs your team too much time every week?
Book an intake. Together we choose the first process and make clear what it delivers for you.