01
Customer questions and inbox
Recurring questions are answered and urgent messages are set aside.
AI for SMEs
AI for SMEs: start small, working quickly.
SMEs do not need a forty-page AI strategy. They need someone who takes over one process that is currently left lying, and then grows from there.
SMEs in the Netherlands
EERSTE PILOT
Start with the process where information is left lying most often: incoming requests, customer follow-up or administrative preparation.
Start with one process that costs time every week, not with an AI programme for the whole company.
Built for companies without an IT department
First process working within 2 weeks
No new software to learn
Inbox clearerRequest finisherQuote preparerFile trackerLead followerPlanning preparerFeedback translatorTeam knowledge baseReport makerProduction assistant
THE HOOK
Sell on the work that keeps piling up.
Your AI colleague can do a lot. In the first 2 weeks we teach it the work that keeps piling up every week: completing requests, tracking files, following up leads, preparing quotes or supporting production.
After that it grows into new tasks. Industries are examples; the real entry point is the workflow that keeps stalling.
WORKFLOWS THAT COST MONEY OR TIME
Where this AI colleague takes work off your hands
This page focuses on recurring work. No generic AI promise, but concrete tasks that return every week and become measurable fast.
02
Lead follow-up
New and older leads get a suggested next step with the right context.
03
Quote preparation
Information from email, conversations and earlier quotes is collected into a draft.
04
Administration
Documents, entries and outstanding items are prepared for review.
05
Planning and work preparation
Requests, material questions and appointments are completed before planning sees them.
06
Reporting
Weekly and monthly reports are prepared from the systems you already use.
WHY THIS MATTERS COMMERCIALLY
Not another tool. A colleague that preps the work for your team.
Most companies lose time not to one big task, but to dozens of half-finished questions: incomplete requests, loose emails, forgotten documents, feedback without an owner and leads that get followed up too late.
Built for companies without an IT department
Measurable in less back-and-forth, faster follow-up and better handover to the person doing the work.
First process working within 2 weeks
Measurable in less back-and-forth, faster follow-up and better handover to the person doing the work.
No new software to learn
Measurable in less back-and-forth, faster follow-up and better handover to the person doing the work.
BEFORE MATCH-AI
Work arrives half finished.
- • emails, WhatsApps and forms are scattered
- • someone has to keep asking the same basic questions
- • important information is missing when you want to plan or quote
- • follow-up depends on who happens to have time
AFTER MATCH-AI
Your AI colleague makes the work transferable.
- • a request or report is summarised automatically
- • missing information is requested
- • next action, owner and priority are proposed
- • your team stays in control and approves the important steps
FIRST 2 WEEKS
We do not build everything at once. We take one recurring workflow live.
01
Choose the workflow
Start with the process where information is left lying most often: incoming requests, customer follow-up or administrative preparation.
02
Learn the rules
Which questions does the agent ask, where does it stop and when does it go to a human?
03
Connect the input
Email, form, Telegram, Drive, CRM or existing customer documents.
04
Live with oversight
First version at work, with a clear feedback loop for improvement.
SAMPLE OUTPUT
Your team gets a work briefing, not chatbot talk.
A good AI colleague does not send a long answer. It delivers a usable handover that someone can act on straight away.
// SMEs in the Netherlands
Summary: Start with one process that costs time every week, not with an AI programme for the whole company.
Missing info: planning, budget, contact person, attachments
Suggested action: create a task, request the missing info and route it to the owner
Needs a human for: pricing agreements, exceptions and substantive judgement
Keep building
Pages that follow on logically from this workflow.
These internal links connect AI agents, workflow automation and process automation. Visitors choose faster and search engines understand better which pages belong to the same AI colleague cluster.
Why an AI colleague fits better than an AI project
A project has a beginning and an end. Recurring work does not, and that is exactly the difference.
A project ends, the work does not
After a project someone has to keep maintaining it. An AI colleague is an ongoing service: we keep it working and expand it when your processes change.
Small teams have no implementation team
That is why we deliver working software rather than a manual. The people who do the process today only need to check and adjust.
One process proves itself faster than a programme
Within two weeks you know whether it works. That is a smaller gamble than a programme of months whose outcome only becomes visible late.
Frequently asked questions about AI for SMEs
- How many processes can one AI colleague handle?
- We start with one and expand monthly. How many fit depends on the volume and on how many exceptions there are; we decide that together based on what is running.
Frequently asked questions
Quick answers to the main questions.
Is AI suitable for SMEs?
Yes, especially for SMEs. Small teams have no room for large projects but plenty of recurring work. An AI colleague that takes over one process delivers faster there than a multi-year programme.
We have no IT department. Is that a problem?
That is more the rule than the exception among our customers. We work with the systems you have, set up the controls and stay responsible for how it works and for adjustments.
What does AI cost for an SME?
You work with a fixed monthly fee for an AI colleague that supports several processes, rather than a one-off project fee. You start with one process and expand once it works.
Do I need an AI strategy first?
Not as a goal in itself. A strategy without a working process changes nothing. We start with the process and use that experience afterwards to decide what logically follows.
Where do SMEs usually start?
With the inbox, lead follow-up or administrative preparation. Those are processes that come back every week, involve a lot of scattered information and are immediately noticeable when they stop.
THE PEOPLE BEHIND MATCH-AI
You work with people, not with an anonymous dashboard
Match-AI is a team of co-owners with a background in sales, marketing, finance and technology, supported by specialists in support and marketing. Every project gets a dedicated contact person who thinks along about process, adoption and results.
Peter van de Groep
Commercial contact at Match-AI
YOUR CONTACT
Which workflow costs your team too much time every week?
Book an intake. Together we choose the first pilot and define what the AI colleague must deliver.